Showing posts with label system. Show all posts
Showing posts with label system. Show all posts

Sunday, May 8, 2011

Eliminate Long Distance Fees and Cut Costs With a SIP Trunk System

An SIP trunk system can help your business to decrease the costs of long distance calls that your business may be paying. New technologies, such as Voice over IP (VoIP), that allows long distance calls to be made through the Internet. An SIP trunk system is able to transform voice into data and send it over the Internet's vast connections. Because of this, the user no longer needs to pay for the use of traditional long distance lines. For most businesses, this can be a huge money saver.


Cutting Costs


Long distance service is a critical aspect of communication for many businesses. Even a town in the next county could count as a long distance call, and those costs add up. Because of innovations in communication technologies, business are able to grow to operate nationwide or internationally quite easily. VoIP technologies concentrate on the way that the business needs to communicate with clients, customers and potential partners. Without a way to quickly call customers and colleagues that work outside of your area, a business could not be successful. This can drag down an operating budget, especially when long meetings are held over traditional phone lines or by using cell phone minutes.


When setting up a SIP trunk system, the costs go down considerably. Because of the way data is sent from one user to the next, there are no additional costs. There is a service fee paid for using VoIP or other Internet based communications, but the costs are not based on per minute charges like most traditional long distance services. This cuts down costs considerably for any business of any size, and the initial investment is small in terms of potential overall costs without it.


How It Works


Those considering investing in an SIP trunk system do need to understand a few key points about this service.

The term SIP refers to Session Initiation Protocol, which is an Internet Engineering Task Force or IETF standard protocol. This system allows for real time communications over multimedia channels. This includes Internet chat, video, telephony calls and gaming applications.The service is incredibly fast. There is virtually no difference in using VoIP service like this compared to picking up the phone and making a call. The VoIP call quality is virtually the same or in some cases may be better.Finding a SIP provider with unlimited trunks on their system, such as 1-VoIP, means you could substantially lower your costs overall compared to many other peer providers which charge per trunk. This tool will allocate bandwidth properly, and so it is one of the best ways to increase cost efficiencies within a business. With a company like 1-VoIP, you could substantially reduce your VoIP costs by eliminating the need to pay for each corresponding talk path and avoicing the hidden “Soft Cap” penalty. In addition to these factors, also keep in mind that SIP trunking can work over an existing PBX investment. This provides additional benefits, though, that the PBX system may not. This includes providing the user with voicemail services, auto attendants and other specific features depending on the package selected.

Overall, any business using other methods for communication should consider the potentially lower cost associated with using a SIP trunk system. Take advantage of the cost savings offered to the business by this system of VoIP communication without decreasing call quality, but while increasing the efficiency of your staff. With more tools and better efficiency, this system can help lower the costs while improving output and ultimately, more sales!


 

Tuesday, May 3, 2011

Melbourne Football Club moves to UC system

The IT manager of Melbourne Football Club had a big task ahead of him when he assumed the role a year and a half ago, as the phone system relied on double A batteries and the voicemail setup was ineffective to the point that staff members used their mobile phones for work calls instead.

Richard Arnott spoke to Computerworld Australia about the upgrade to ShoreTel's unified communications system, which took place not long afterwards he took up the position of IT manger.

"The usability of the system was nearly impossible - people were using their mobile phones to call people down the hall."

Arnott said the impetus to upgrade the club's LG Aria phone systems came afterwards a variety of other projects were completed.

Once the time came to go to market, Arnott looked at a number of vendors including Cisco; in the long run settling on Shoretel's unified communications system for its low cost and all-in-one nature.

"The club was looking at just a phone system and not a unified communications system, and it was my job to take on those discussions and try to change the way they think about IT and communications," Arnott said.

Despite not being able to measure the exact cost savings of the rollout, Arnott said the unified communications platform has already achieved its ROI.

"As far as I'm concerned, we've probably already reached an ROI just because we haven't had to call in any engineers, we haven't had any loss productivity, and the cost of the business of losing voicemails does have the potential to have an impact."

View the original article here

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